Returns & Replacements

We want you to be fully satisfied with your purchase; if you are not, you can return your device or accessory within 7 days of purchase for a full refund. Please ensure all items are in their original packaging and include all components and manuals.

Return Process

• 1.
  Initiate Return

  Contact our Customer Care team within 7 days of delivery to obtain a Return Authorization (RA) number.

• 2.
  Pack Your Device

  Place the device, battery, charger, and all original documentation into the original box and secure it in a shipping container.

• 3.
  Label and Ship

  Clearly write the RA number on the outside of the package and use a trackable shipping method to send the item to our warehouse.

• 4.
  Verification and Refund

  Once our technicians verify the condition of the returned item, your refund will be processed to the original payment method within 10 business days.